Customer Stories
Webgility has a diverse customer base that spans startup eCommerce companies to larger multi-channel retailers. Read their success stories on how eCC has transformed their business.
Casa de Case"With eCC, we just needed three people to do all of the orders for our peak season in a two-week period. It was just astonishing how quickly we got it done!"
Kristina Case, www.casadecase.com
Rider Shack
Business Challenge
Manually managing 13,000+ products and inventory between their online and brick & mortar stores with QuickBooks Point of Sale. Had multiple cancellations a week due to out-of-stock items.
Results
With the help of eCC, Rider Shack is able to:
- Reduce costs and cancellations by $1400/month
- Save up to 15 hours/week on manual work
- Reduce shipping processing time by 25%
With eCC, our inventory is always synchronized between our stores and QuickBooks POS. We're able to provide fast delivery and better customer service.
Jeff Glass, Founder of Rider Shack Surf Shop
Trollbeads Studio"eCC has allowed me to set up my online presence with the knowledge that my inventory is correct, my orders are being fulfilled, and my customers are happy. I can leave the store and rely on my staff to handle all the daily aspects of taking orders. It is a very easy package to run."
Steven Haddad, www.trollbeadsstudio.com
There There and Oaklandish"It makes me happier. It's less time consuming. We can do a lot more a lot faster."
Symone Pinero, therethere.com and oaklandish.com
The Nappy Shoppe
Business Challenge
Processing shipping was overwhelmig and time consuming. 8 months behind in manually entering invoices into QuickBooks
Results
With the help of eCC, The Nappy Shoppe is able to:
- Reduce shipping labor by 88%
- Save 52 hours/week in shipping and entering orders into QuickBooks
- Reroute employees to other areas of the business
eCC paid for itself with the first 2 weeks of use in terms of time and labor costs. It saved us time with shipping and QuickBooks integration.
Sharni Vaughan, Founder/CEO of The Nappy Shoppe
There There - City Pride T-Shirts"It has become so easy for us to capture, process and ship orders we have more time to do other things. Although it's a small investment, the return in the backend is enormous."
Kyle Duford, Creative Director at ThereThere.com
Energetic Nutrition, Inc.
Business Challenge
Automating data synchronization of online stores with QuickBooks in an accurate and smooth process…
Results
With eCC, Energentic Nutrition was able to:
- Reduce data entry work by 3 hours per day
- Eliminate data entry errors
- Reduce costs by $1,100 per month
We've been waiting for a program like eCC for a long time. It meets and exceeds our needs.
Lorraine McGorry, President/CEO of Energetic Nutrition, Inc.
The Wine Cellarage
Business Challenge
Managing inventory between the online store and QuickBooks.
Results
With eCC, Wine Cellarage was able to:
- Save at least 10 hours/week of manual work
- Reduce data entry errors
- Save more than $370 a month
eCC has a quality to price ratio that is very hard to beat, and it is backed by friendly and fast technical support.
Lars Neubohn, President of The Wine Cellarage.
