The Webgility AI Assistant delivers fast answers to your business questions

In many ways, technology has evolved in a more mundane fashion than movies and pop culture envisioned. Instead of flying cars and fast-travel teleportation devices, we have electric vehicles and high-speed trains. We’re not quite there with neuralink communication devices implanted in our brains, but we do have some pretty impressive smartphones. And with artificial intelligence, we haven’t built a hyperrealistic “Ex Machina” robot who can pass the Turing test, but we are seeing a rapid evolution in the real-world application of AI across just about every industry, from faster, more economical weather forecasting to analyzing genetic links in aging, chronic diseases, and lifestyle factors across organ systems.

Similarly, AI advancements in marketing and ecommerce are changing how quickly and efficiently businesses can operate, streamlining tasks like brainstorming marketing copy, surfacing product recommendations, and improving customer support. But beyond ChatGPT prompts and “Customers who bought this may also like” suggestions is the ability for AI to analyze business data to help business owners and managers make faster, more informed decisions. This capability is an invaluable tool to help small and mid-sized businesses save precious time and money as they look for ways to grow their brands, which is why we at Webgility are thrilled to announce the launch of the Webgility AI Assistant.

Automate workflows through data-driven insights

Currently in beta, the Webgility AI Assistant is designed to help small and mid-size businesses automate their ecommerce workflows and get quick, data-driven insights into their business operations. Almost 40% of ecommerce marketers are using AI for data analysis, and that trend continues to increase as AI is becoming a ubiquitous tool for businesses looking for rapid, efficient growth. Our Webgility AI Assistant helps accelerate that growth by helping ecommerce businesses save time on data analytics and bookkeeping tasks. It instantly fetches information about orders, refunds, fees, and product information, empowering business owners and managers to make decisions that drive revenue and reduce costs.

“AI is no longer in the distant future for small and mid-size businesses—it's already here and we're delivering it to our customers,” said Parag Mamnani, Webgility’s founder and CEO. “Chat GPT has captured the world's attention with regard to what's possible with AI when you move from a search box to a chat box. Webgility's AI Assistant provides a completely new way for SMBs to perform routine tasks like bookkeeping and inventory management in a chat interface.”

Using the Webgility AI Assistant

The Webgility AI Assistant is currently available to Webgility Online users for transactional accounting. To use it, click on the AI star icon in the top-right side of your dashboard, then enter a question or pick one from our example questions that you’d like to ask. 

You can ask the Webgility AI Assistant questions like:

• Who are my top 10 customers this year?
• What is the total revenue of all orders this year?
• Give me my total revenue for this year broken down by payment processor
• What are my best-selling products?

The AI Assistant will fetch the relevant data that addresses your question and formulate a response, delivering rapid insights that would otherwise take you hours of sifting through account information to find. 

What’s next for Webgility and AI

The AI Assistant is just the beginning for Webgility and our commitment to investing in technologies that empower small businesses to thrive in ecommerce—check out our AI vision that outlines our ongoing investment in AI innovations. 

If you’re relatively new to AI and have questions about how this rapidly evolving technology can be utilized to help your business, sign up for our free webinar on August 21, Practical AI Tips to Grow Your Ecommerce Business. Featuring a panel discussion between Parag Mamnani and special guests from Tailwind and Practical Ecommerce, we’ll cover ways to easily and affordably utilize AI to grow your ecommerce business, including how to apply AI beyond ChatGPT and content prompts, how to use AI to automate tasks and save time, the best AI tools available to ecommerce businesses, and more. Sign up to attend the webinar and enjoy a robust Q&A afterwards, where the panelists will field questions from attendees about AI, ecommerce, and other business growth strategies.