πŸ”΄ Your accountant spends 15 hours reconstructing data you already have. 5 reports fix that. May 21 Β· 12 PM ET Β· Free
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The Ecom Clinic Β· May 28, 2026
⚠ ⚠ Claim window shrank from 18 months to 60 days

Amazon Reimbursements: The Money You're Owed But Never Claimed 

Amazon owes most FBA sellers money they’ve never claimed. Lost inventory, damaged goods, overcharged fees, customer refunds never returned to you. The claim window just shrank from 18 months to 60 days. Your first audit is almost always the biggest recovery.

This Thursday
12 PM ET Β· 30 min
Free Β· No pitch
Live + interactive
What we'll cover

Amazon loses your inventory, damages your products, overcharges fees, and processes customer refunds that never make it back to you. For most of these errors, they owe you money. But they won't tell you. You have to find it, document it, and file the claim yourself.

 

In March 2025, Amazon cut the reimbursement claim window from 18 months to 60 days. That means errors older than 60 days are gone forever. Every day you don't audit is money you can't recover. This session walks through all six reimbursement types, shows you exactly how to check for each one in Seller Central, and gives you the filing templates to submit claims this week. If you've never run a reimbursement audit, your first one is almost always the biggest.

Lost inventory reimbursementsDamaged goods claimsOvercharged FBA recoveryCustomer refund discrepancies60-day claim window audit process6 claim finding templates included

What you'll walk away with

 

Recording, slide deck, a complete reimbursement audit checklist for all 6 claim types, filing templates for each claim category, a step-by-step Seller Central walkthrough guide, and an AI prompt to analyze your reports for missed reimbursements. 

Best for

 

Any FBA seller who has never run a reimbursement audit (your first one is almost always the biggest). Sellers doing $1M+ who have enough volume for errors to compound. Operations teams and accountants who want to build reimbursement checks into the monthly close. 

Your host
Session host
John May Customer Marketing & Engagement, Webgility Running The Ecom Clinic every Thursday, breaking down the financial blind spots that multi-channel sellers don't see on their dashboards.
Next session
May 28, 2026
Thursday Β· 12:00 PM ET Β· 30 min

You're registered!

Check your inbox for the Zoom link and calendar invite. Can't make it live? We'll send the recording and full toolkit.

Free Β· No credit card Β· Zoom link sent instantly
Built by Webgility, the #1 rated QuickBooks connector for ecommerce
Your channels batch and net everything before it arrives. One deposit for hundreds of orders. One settlement for 34 fee types. QuickBooks sees a lump sum. Your controller sees a discrepancy.

Every session exposes one financial error hiding in your books right now.

Who it's for

Built for sellers with real financial complexity.

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$1M–$20M GMV

Revenue that creates real accounting complexity. Multi-SKU catalogs, mixed fee structures, settlements that never match the bank.

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2+ sales channels

Shopify, Amazon, wholesale, or all three. Each one batches and nets transactions differently. Your books see a lump sum.

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QuickBooks + existing bookkeeper

You have a finance team. The data arriving in their file is wrong, not because they made a mistake, but because the channels broke it before it arrived.

If your month-end takes more than a week, your settlements don't match your bank, or your margin data is approximate β€” this is your session.
Coming in June

New chapter. Four pillars. One rotation.

June 4

The channel bet you made last quarter. What did you base it on?

Every big decision has a number underneath it. Do you trust the number? We're examining the data gap behind three real decision scenarios.

The Decision You Can't Make
June 11

Where did the money go? Decoding your Amazon settlement

34 fee types. One deposit. Your books see a lump sum. We unpack it layer by layer and show what your accountant is guessing at.

The Silent Gap
June 18

The inventory bet you made on bad data

$500K reorder on 42% stated margin. Real margin: 31%. Eleven points gone. We reverse-engineer where they went and what it costs at scale.

The Margin Mirage
June 25

What changes when the books are always right

A real operator shares the before and after. What decisions change. What gets faster. What stops being a conversation entirely.

Operators Who Know
Every session includes

The toolkit

You leave with more than notes. Every session ships with a full package.

01

Recording + slides

Miss the live? Recording and full slide deck within 24 hours.

02

Worksheets & one-pagers

Printable checklists, audit templates, and reference cards for your team or accountant.

03

AI prompt

Ready-to-paste prompt that runs the session's analysis on your actual data.

04

Curated resources

Handpicked links, articles, and tools from trusted voices in ecommerce and accounting.

How it works

30 minutes. One blind spot. Full clarity.

20 min: expose the gap

We break down a specific financial blind spot that exists in most ecommerce books. Real math, real numbers, real examples you can check against your own data.

5 min: the framework

A repeatable system for catching the problem in your own operation. Not theory. The specific report, calculation, or audit you can run this week.

5 min: Q&A + next step

Live questions, real answers, and the toolkit to take action immediately. Every registrant walks away with something they can use today.

The Ecom Clinic by Webgility

Your books have a gap. We'll show you where.

Every Thursday at noon ET. 30 minutes. Full toolkit. No pitch.

Save my spot β†’
Free forever Full toolkit included Recording sent to all registrants
Shopify QuickBooks Integration Guide
Shopify QuickBooks Integration Guide
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